Lawpack.co.uk Privacy Policy

This Privacy Policy explains how all personal information collected via the Lawpack.co.uk website will be used.

If you have any queries or requests concerning your personal information please contact us at enquiries@lawpack.co.uk.

Information collected

Lawpack collects the details you provide when using the Lawpack.co.uk website together with other information about your use of the service and the Lawpack.co.uk website website. This information (excluding details of payment cards used, which are only handled by a secure online payment agent) is provided to Lawpack Online Limited (Lawpack), which is the legitimate owner and controller of the information.

Lawpack also monitors customer traffic patterns and site use in order to improve the service provided.

Use of your information and your preferences

Lawpack will use your information to:

• fulfill you order
• manage and improve its services
• understand customers' on-site shopping habits
• unless you indicate otherwise, contact you with offers and information about products and services of interest to you and your family

Please note that there may be instances where it may be necessary for Lawpack to communicate with you, in any event, for administrative or operational reasons relating to the Lawpack.co.uk website.

Disclosures of your information

Lawpack would like to reassure you that your details are safe and will never be released to companies outside Lawpack Online Limited for their marketing purposes.

Lawpack will share your details among Lawpack companies at home and abroad and businesses that process information on its behalf (e.g. printers who need certain details to print mailings).

Lawpack may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing its service.

Other websites

The Lawpack.co.uk website may contain links to other websites which are outside Lawpack’s control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from this one.

Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.

The Lawpack.co.uk website uses cookies to:

• help ensure the security of transactions
• provide the mechanisms for online shopping
• enable traffic monitoring

More detailed information on the cookies set by us can be found on our cookie usage page.

Access rights

You have a right to access the personal data that is held about you.

To obtain a copy of the personal information Lawpack holds about you, please write to Lawpack at the following address: Lawpack Online Limited, 8 Deer Park Road, London, SW19 3UU enclosing your postal details and a cheque for £10 payable to Lawpack Online Limited.

What information do we collect about you?

We may collect, store and use the following kinds of personal information:: information about your computer and about your visits to our website and/or use of the Services (including without limitation your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation); information that you provide to us for the purpose of registering with us (including your name, address, telephone number, email address and (if applicable) any payment details, such as bank account details); any other information which you provide to us or which you make available in connection with the use of the Services or any associated or related issues. When you give us your personal information, we will use that data in accordance with our responsibilities under the General Data Protection Regulation (GDPR) – Regulation (EU) and other relevant legislation. Before you disclose to us personal information relating to another person, you must obtain that person’s consent to the disclosure and the processing of that personal information, as described in this privacy policy.

Your rights

You have the following rights relating to your personal information, you have the rights to: be informed about how your personal information is being used access the personal information we hold about you request a change to the personal information we hold about you request that we delete your data, stop collecting or processing it unsubscribe from marketing communications make a complaint to the Information Commissioner’s office You may request to unsubscribe from our communications or have your details changed or deleted by contacting us directly by email to enquiries@lawpack.co.uk or by telephone 020 7394 4040.