An invaluable source of 199 drafted, annotated letters covering a wide range of business situations, all ready to take away the headache and time-wasting of letter writing.

When a typical letter can cost a business approximately £15 to send out, mostly in the time of the manager composing it, anything that can bring the cost down will make a big difference. The Made Easy Guide is an asset to saving time and money. All the letters in this book may be copied straight from the page, and some will require only a slight amendment.

Each letter is accompanied by a useful commentary, explaining when to use a particular letter and helping you choose the right turn of phrase.

1. Managing suppliers
2. Managing customers
3. Sales and marketing management
4. Debt collection and credit control
5. Employing people
6. Banking, insurance and property
7. Business and the community