Many lettings agents currently operating in the market do not have the right qualifications, it has been stated.
Ombudsman for estate agents Christopher Hamer noted that this is one problem faced by those dealing with estate agents, as many of them have diversified into letting despite not having the necessary credentials.
Mr Hamer revealed that despite a 60 per cent drop in sales in 2008, his case load of complaints fell by only three per cent.
The Association of Residential Lettings Agents has warned that those seeking to become lettings agents need to read over 100 pieces of relevant legislation, as well as passing competency tests so they can advise clients correctly, tasks many have not undertaken.
Those needing legal advice on housing matters may look for help to ensure issues such as tenancy agreements are carried out correctly.
According to figures from the Department for Communities and Local Government, the number of rental properties available in the UK rose from 2.7 million in 2007 to three million in 2008.
Published on: March 17, 2009