Deposit disputes caused by unrealistic views

Unrealistic expectations from tenants and landlords are at the heart of most deposit disputes, experts have stated.

According to Landlordzone, each person may have different opinions regarding the same thing, leading to a conflict.

For example, the group said what may be considered a clean cooker or carpet by one person may be deemed unacceptably dirty by another.

Tom Entwistle, director of Landlordzone, stated this is one of the reasons why the Tenancy Deposit Scheme was set up.

"The idea is to resolve disputes in a fair and objective manner," he commented.

Mr Entwistle added that problems can also arise because tenants often underestimate the value of certain items or services, which means the landlord is likely to want to avoid being forced to pay these costs.

According to, more than one in three deposit disputes in the last few months of concerned the price of cleaning a property.

Meanwhile, one in ten were centred around actual damage to a home.

  • Landlord and Tenancy News from Lawpack: Give tenants the right information concerning their tenancy deposit protection with our Section 213 Notice.

Published on: October 10, 2008

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