Terms and Conditions of Sale and Services

This ‘Download Now’ eKit includes a solicitor-drafted terms and conditions of sale of goods template and a terms and conditions for supply of services template. Plus expert guidance.

Self-employed? Run a company? In a business partnership? Do you have proper T&Cs in place for your business?

T&Cs for a business are simple to create with the help of Lawpack’s Terms and Conditions of Sale and Services eKit. 

Why your business needs terms and conditions of sale

Every business should have written terms and conditions of sale that form a contract between the buyer and seller. 

By having proper T&Cs in place you should avoid misunderstandings and disputes over payments, deliveries, ownership of goods, etc. 

In difficult economic times, it is more important than ever to make sure that you are protected and that you can rely on proper written terms of trade, should a dispute arise.

When to use this Terms and Conditions of Sale and Services eKit

This Terms and Conditions of Sale and Services eKit can be used to generate business contracts governed by the law of England & Wales. 

It is intended for business-to-business or business-to-customer contracts, for supplying goods or services. 

The Terms and Conditions of Sale and Services eKit provides you with guidance and background information to help you understand the key contractual terms in business T&Cs:

• Description of goods or services
• Price and payment
• Delivery
• Recourse for faulty goods
• Force majeure
• Retention of title
• Limit of liability   
• Termination

Plus there is expert guidance on chasing debts and settling disputes, including:

• How to handle customers who may not be able to pay
• Chasing debts and remedies for late payment
• Debt recovery
• Debt remedies that don't involve litigation

Solicitor-approved terms and conditions templates included

This Terms and Conditions of Sale and Services eKit also includes template T&Cs, with guidance notes and other documents, that you can use as they are, or adapt for your own particular circumstances:

• Terms and Conditions of Sale of Goods template, with Confirmation of Order Form
• Terms and Conditions for Supply of Services template, used with either a Confirmation of Order Form or a Letter Agreement 
• Credit Application Form
• Letter chasing a debt
• Agreement Settling a Dispute

Legal note 

The terms and conditions of sale of goods template and the terms and conditions for services template provided with this eKit have been drafted for general business-to-business or business-to-consumer transactions, and they offer a basic level of protection. 

These T&Cs templates are designed for use by suppliers of goods or services; buyers may also find these templates useful for cross-checking terms with terms they are presented with by their suppliers. 

You should always consider whether these templates meet the needs of your business or whether the business templates need to be modified, and the advice of a solicitor is recommended.

This Terms and Conditions of Sale and Services eKit is published in association with ContractStore.

Other information

• A guide to setting T&Cs for the sale of goods

External links

• Business Link: Setting T&Cs

Terms and Conditions of Sale and Services eKit Contents:

Guidance Manual

• Why you need business contracts
• Why do I need a business agreement if I am buying or selling? 
• Creating the business contracts
• Identify the right parties 
• What business terms are key in business contracts? 
• Key business contractual terms
• Description of goods or services 
• Price and payment
• Delivery 
• Recourse for faulty goods 
• Force majeure 
• Retention of title 
• Limit of liability 
• Termination of business contracts
• Checklists
• Selling online 
• Statutory issues 
• Who am I dealing with? 
• Why you should do credit checks on customers 
• Customers who may not be able to pay 
• Credit insurance or bonds 
• Chasing debts and remedies for late payment 
• Delivering your invoice 
• Chasing a debt 
• Debt recovery 
• Remedies that do not involve litigation 
• Checklist 
• How to handle your lawyer 
• Take legal advice sooner rather than later 
• Select the right firm 
• Give the lawyer clear instructions 

Terms and conditions template forms (with guidance notes)

• Terms and Conditions of Sale of Goods template, and Confirmation of Order Form 
• Terms and Conditions for Supply of Services template, and Confirmation of Order Form/Letter Agreement 
• Credit Application Form
• Letter Chasing a Debt 
• Agreement Recording Settlement of a Dispute