Good communication boosts employee motivation

by Gemma Roskell

Business owners can keep their staff motivated by maintaining good communications throughout all levels of the company.

Petra Wilson, director of policy and research at the Chartered Management Institute, said effective communication boosts productivity by making staff feel involved in the success of the business.

"They are driven by really understanding the company vision and having a sense of purpose in terms of what can be done," she remarked.

Her comments follow the publication of a survey by, which showed that one in every ten employees in the UK is unhappy in their job.

One-third of those questioned said they felt "completely underappreciated" in the workplace, while two-thirds said they felt "completely unchallenged" in the job they were doing.

Ms Wilton said that in such situations, it is important to let staff know that their efforts are being noticed and that they are making a difference to the company.

"Communication is an absolute critical part of what we model and look at in terms of employer engagement," she stressed.

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Published on: August 24, 2010

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