Employers advised of recruitment best practise

by Morag Lyall

Recruiters have been advised to make the effort to acknowledge applications and provide feedback to unsuccessful candidates.

Steve Huxham, chairman of the Recruitment Society, said that the "golden rule" employers should remember is that "your candidates of today may be your customers [or clients] of tomorrow."

He advised business owners to make the effort to send a receipt of application for a role and inform unsuccessful candidates why they have not got the job.

"It is just a failure on every level," he added, urging businesses to change their practices or increase their workforce to handle the extra workload.

His warnings come after research by SHL found that within the retail sector, 19 per cent of employers said they are unable to give detailed feedback to interviewed candidates, while 17 per cent are unable to let candidates know if they haven't been successful after the first application.

This has led to almost half (49 per cent) of applicants having a negative view of a company.

Published on: June 11, 2010

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